DELETE YOUR ACCOUNT

Delete it in the app

• Open SitterLine and sign in.
• Go to the Profile tab and scroll to the bottom.
• Tap Delete account and confirm twice. Your account and data are deleted immediately.

Or ask us to delete it

If you can't use the app, email privacy@kilndigitallabs.com from the email address on your SitterLine account with the subject "Delete my account". We'll confirm the request and delete your account and data within 30 days.

What is deleted

• Your profile, sign-in details, phone number, payment handles, and profile photo.
• Child profiles, house information, and check-in schedules.
• All photos you uploaded.
• Your connections, including every session, care note, message, and time correction shared in them. Your connected parent or sitter will lose this shared history too.

What we keep

• In-app activity events, with your identity removed.
• Limited billing records (such as subscription dates and store transaction IDs) where we need them for accounting, tax, fraud prevention, or legal obligations.

Cancel SitterLine Plus separately

SitterLine Plus is billed by Apple or Google, so deleting your account does not cancel it. Cancel it first in your iPhone's Settings → your name → Subscriptions, or in Google Play → Profile → Payments & subscriptions → Subscriptions.